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18 Dental

18 Lodge Road
Coleraine
BT52 1NB

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Complaints
We hope you are very pleased with our service. In the unlikely event that we could have done better, please contact the practice manager who will acknowledge your complaint within three working days. We will investigate and give you a full explanation in writing within ten working days.

If we are unable to investigate within ten working days, we will notify you, giving reasons for the delay and likely period within which it will be completed. We will provide you with a full written report and details of any necessary remedial action to be taken.

If you are not satisfied with this procedure, then you may contact:
Patient Services Officer - www.nidirect.gov.uk
The Ombudsman - www.nipso.org.uk/nipso
The Dental Complaint Service - www.dcs.gdc-uk.org
GDC - www.gdc-uk.org
“As an extremely nervous dental…I appreciate the understanding I received from all involved in my treatment and happily recommend 18 Dental to anyone... Thanks”

- K. G.
Website last updated: 30/11/2018