We hope you are very pleased with our service. In the unlikely event that we could have done better, please contact the practice
manager who will acknowledge your complaint within three working days. We will investigate and give you a full explanation
in writing within ten working days.
If we are unable to investigate within ten working days, we will notify you, giving reasons for the delay and likely
period within which it will be completed. We will provide you with a full written report and details of any necessary
remedial action to be taken.
If you are not satisfied with this procedure, then you may contact:
Patient Services Officer -
The Ombudsman -
The Dental Complaint Service -